At Silvo, we understand that receiving your jewelry in a timely manner and in perfect condition is important to you. That's why we strive to ensure a smooth and efficient shipping process for all our customers.

Processing Time:

• Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may vary, but we always strive to get your order out as quickly as possible.

Shipping Methods:

• We offer several shipping options to cater to your needs, including standard, expedited, and express shipping. The available shipping methods and associated costs will be displayed at checkout for your convenience.

Shipping Times:

• Shipping times vary depending on your location and the selected shipping method. Estimated delivery times will be provided at checkout. Please note that these are estimates and actual delivery times may vary due to factors beyond our control, such as customs processing and weather conditions.

Shipping Destinations:

• We currently ship to most countries worldwide. However, there may be certain restrictions or limitations depending on your location. If you have any questions about shipping to your area, please feel free to contact our customer service team for assistance.

Tracking Information:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online and monitor its progress until it reaches you.

Shipping Costs:

• Shipping costs are calculated based on the weight of your order, your location, and the selected shipping method. The exact shipping cost will be calculated and displayed at checkout before you complete your purchase.

Customs and Duties:

• Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the total price displayed at checkout. Customs policies vary widely from country to country, so we recommend contacting your local customs office for more information.

Shipping Insurance:

• For added peace of mind, we offer shipping insurance options for your order. This provides protection against loss, theft, or damage during transit. If you would like to purchase shipping insurance for your order, please select the appropriate option at checkout.

Shipping Policy Updates:

• Silvo reserves the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy regularly for updates.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us. Your satisfaction is our top priority, and we're here to assist you every step of the way.

Thank you for choosing Silvo for your jewelry needs!